Quality Assurance

The aim of Jointmaster is to provide all customers with cable accessories that meet the market, specific customer, legislative and Jointmaster or agreed requirements, in a timely, reliable and cost effective manner that aims to continually improve and exceed customer expectations and satisfaction.

We are Committed to our aim which will be achieved by establishing and maintaining quality management system that meets the requirements of SABS ISO 9001.

Defined procedures describe the features of the system which ensure all contract and legislative requirements are recognised and met. These should be seen as active processes and are subject to review and improvement.

All staff are reliable for quality of their work and the product of their work function and encourage to identify possible improvements.

Jointmaster supports these responsibilities through appropriate training and development and through ensuring the availability of resources necessary to the management system and to enhancing the customer satisfaction.

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